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‎10-10-2026 08:13 AM

HP Recommended
Product: HP 14 inch Laptop PC 14-em0000 IDS Base Model

My HP Laptop 14z-em000 has a Realtek RTL8852BE wireless adapter. Bluetooth reports Code 45, the Bluetooth toggle is missing from Windows Settings, HP's wireless-module diagnostic passed, and restarting and scanning for hardware changes did not resolve the issue.

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