Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Bluetooth trouble

HP Recommended
Pavilion 15z

When I try connecting my headphones to bluetooth, I see the device show up in my settings but it says bluetooth is turned off.  There's no option to connect or turn it on.  My headphones are on and pairing.  Help?

Tags (1)
New member
1 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Try searching in device manager if under USB conections is a faulty one. Just had the same problem. If there is a faulty one uninstall it, worked on mine. In my case it was an adress problem with a recently used USB-Hub (HP Elitemonitor). Bluetooth worked instantly after that.


Kind Regards


0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation