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‎08-29-2023 11:19 PM

HP Recommended
Product: HP 245 G5 Notebook PC
Operating System: Microsoft Windows 11

after the most recent windows 11 software update, bluetooth is unusable for me. I am using an HP 245 G5 and because i'm out of warranty i can't get any direct help witrh this issue. It seems to be an issue with the realtek 4.2 adapter not updating after the most recent update, does anyone know how to fix this?

1 REPLY 1

‎08-30-2023 08:01 AM - edited ‎08-30-2023 08:01 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to install the latest driver HP has for that model Wi-Fi adapter's Bluetooth:

 

1.9.1051.3007

 

https://ftp.hp.com/pub/softpaq/sp144501-145000/sp144944.exe 

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