-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Bluetooth was not working ... Couldn't connect Here are some...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
08-29-2023 11:19 PM
Product: HP 245 G5 Notebook PC
Operating System: Microsoft Windows 11
after the most recent windows 11 software update, bluetooth is unusable for me. I am using an HP 245 G5 and because i'm out of warranty i can't get any direct help witrh this issue. It seems to be an issue with the realtek 4.2 adapter not updating after the most recent update, does anyone know how to fix this?
1 REPLY 1
08-30-2023 08:01 AM - edited 08-30-2023 08:01 AM
Hi:
The only suggestion I can offer would be to install the latest driver HP has for that model Wi-Fi adapter's Bluetooth:
1.9.1051.3007
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.