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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Bluetooth
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05-06-2020 10:31 PM
I cannot find the option to turn Bluetooth communication on, on my laptop. I have looked in my settings under devices and didn't find it there. After seeing online that other people had solved this issue by uninstalling the Bluetooth driver and reinstalling it I tried to do the same but could not find Bluetooth in the device manager. My laptop is a HP Pavilion 17 Notebook PC and has the product number J9N56UA#ABA. If anyone knows how to get the Bluetooth working it would help significantly.
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Accepted Solutions
05-07-2020 12:13 AM
The specs of your machine is
https://support.hp.com/au-en/document/c04454103
It ONLY has 1x1 802.11b/g/n WLAN and NO internal Bluetooth. Option
http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au
There are many brands and models around, cheaper too
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
05-07-2020 12:13 AM
The specs of your machine is
https://support.hp.com/au-en/document/c04454103
It ONLY has 1x1 802.11b/g/n WLAN and NO internal Bluetooth. Option
http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au
There are many brands and models around, cheaper too
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
05-07-2020 07:47 AM
Hi, @Jordan31
You can also replace the internal Realtek 8188EE wifi card with the Realtek model with bluetooth.
You can find this card in used but tested and working condition on eBay, and it should have recent driver support for W10.
Realtek RTL8723BE 802.11bgn 1×1 + BT 4 LE Combo Adapter HP part # 753077-001.
https://www.ebay.com/sch/i.html?_from=R40&_nkw=753077-001&_sacat=0&_sop=15
Below is the link to the service manual...
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