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‎11-15-2020 11:32 PM

HP Recommended
Product: Pavillion
Operating System: Microsoft Windows 10 (64-bit)

I Just bought this laptop and have had it on for less than an hour and it's disconnecting from the internet at random times.  All other devices on the network are fine.  All drivers and system are updated.  Very disappointed and frustrated.  The laptop is about hours old.   Will return it if I cannot fix the problem.

1 person had the same question
1 REPLY 1

‎11-16-2020 09:30 AM

HP Recommended

Good luck with this mate. Check your device manager and see which WiFi card you have fitted. If you have the Realtek RTL 8822BE then read the rest of the problems posted on this forum and you will see the trouble you have ahead. If you have Intel maybe you have a chance.

 

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