-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Broadcom BCM43142 802.11 bgn Wi-Fi M.2 Adapter- wifi ran...

Create an account on the HP Community to personalize your profile and ask a question
09-24-2017 01:10 AM
i have recently just updated to the lastest version of windows 10 in diong so i realised a significant decrease in my wifi range on my laptop and i have no idea how to slove it can anyone help me out
09-24-2017 01:14 AM
Please try to download and reinstall Broadcom Wireless LAN Driver (Windows 10) for your machine:
http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75249.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-24-2017 07:43 AM
Hi:
The only suggestion I can offer would be to update the wifi card driver to this version if you have not done so already...
This package provides the Broadcom Wireless LAN drivers for supported notebook models running a supported operating system. Broadcom Wireless LAN drivers are required to enable the integrated Broadcom Wireless LAN adapter.
VERSION: 7.35.351.0 REV: A PASS: 1 EFFECTIVE DATE: October 25, 2016
FIXES:
- Fixes an issue which causes a blue screen event to occur when the system is connected to a certain wireless access point.
ftp://ftp.hp.com/pub/softpaq/sp78001-78500/sp78044.exe
10-16-2017 02:52 AM
Hi
WiFi range can be affected by the Frequency, and while I doubt it is the case, you could have switched from 2.4 to 5.0 Ghz.
2.4 is better for range, 5.0 probable speed improvement. Sometimes you can have both.
Because you have tried drivers, you could check the band you are on.
There may be other factors...