Broadcom BCM43142 802.11bgn Wi-Fi M.2 Adapter slow and unstable

[This_Guy]

Okay, so I had this laptop for a few months, and one thing that I noticed is the wifi adapter is highly unstable, networks not showing up, slow speed on the device itself only (fast on others like my iPhone), etc. I already found a temporary workaround for this issue myself; I just reinstall the driver (7.35.344.10 - latest I can find) and problem solved. Now, the reason I used "temporary" is because I do this many times. After reinstalling the driver, about than 2-4 hours later, the problem comes back. This is just too annoying, and very time-consuming. Does anyone have a "permanent" solution to this?

"systeminfo" from CMD

Host Name: FAPCORN
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.14393 N/A Build 14393
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: xxxxxxxx
Registered Organization:
Product ID: 00331-10000-00001-AA640
Original Install Date: 10/25/2016, 5:16:01 PM
System Boot Time: 1/18/2017, 10:17:36 PM
System Manufacturer: HP
System Model: HP Notebook
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 61 Stepping 4 GenuineIntel ~2000 Mhz
BIOS Version: Insyde F.13, 7/30/2015
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+08:00) Beijing, Chongqing, Hong Kong, Urumqi
Total Physical Memory: 4,011 MB
Available Physical Memory: 1,541 MB
Virtual Memory: Max Size: 9,387 MB
Virtual Memory: Available: 6,091 MB
Virtual Memory: In Use: 3,296 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\FAPCORN
Hotfix(s): 6 Hotfix(s) Installed.
[01]: KB3176935
[02]: KB3176937
[03]: KB3199209
[04]: KB3199986
[05]: KB3214628
[06]: KB3213986
Network Card(s): 3 NIC(s) Installed.
[01]: Broadcom BCM43142 802.11 bgn Wi-Fi M.2 Adapter
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.7
[02]: fe80::f111:a7d2:b77a:d3ea
[02]: Realtek PCIe FE Family Controller
Connection Name: Ethernet
Status: Media disconnected
[03]: Microsoft Wi-Fi Direct Virtual Adapter
Connection Name: Local Area Connection* 18
DHCP Enabled: No
IP address(es)
[01]: 192.168.137.1
[02]: fe80::58b0:38b5:c50a:1da0
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: No
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

[Chimney_83 · Accepted solution]

Greetings @This_Guy, 

Welcome to HP Forums.

Thanks for the post. 

I understand that you are facing intermittent issue with wireless on your computer. Happy to help. 

Kudos to you for updating the driver. 

Have you run the system test on your computer? Click here.

Recommend you to run the troubleshooter available in the control panel to detect and fix the issue automatically. 

Update all the drivers on your computer using HP Support Assistance. Click here to know more. 

Open the command prompt as administrator and type "sc config storsvc type= own" and hit enter. Find the screenshot below. 

This should resolve the issue you are facing. Also, refer Microsoft Forums post.

Let me know if this helped. 

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.

[This_Guy]

Hey, thanks! I just tried your solution and I'll see for a few days what would happen. And by the way, I'm pretty sure that this is not a hardware issue, but rather a software issue. I've tried every possible troubleshooter I could find from the internet, Windows, and HP Support Solutions, but reinstallation is the only one working. Again, thanks a lot. I'll see what happens after some time.

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@Chimney_83 wrote:

Greetings @This_Guy, 

Welcome to HP Forums.

Thanks for the post. 

I understand that you are facing intermittent issue with wireless on your computer. Happy to help. 

Kudos to you for updating the driver. 

Have you run the system test on your computer? Click here.

Recommend you to run the troubleshooter available in the control panel to detect and fix the issue automatically. 

Update all the drivers on your computer using HP Support Assistance. Click here to know more. 

Open the command prompt as administrator and type "sc config storsvc type= own" and hit enter. Find the screenshot below. 

This should resolve the issue you are facing. Also, refer Microsoft Forums post.

Let me know if this helped. 

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.

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