Browser fail after windows update

[RobatMawson]

Installed Windows 2004 update and now chrome and edge browsers don’t work. Message is always Hmmmm can’t reach this page”.  Then server IP address could not be found. 
Then uninstalled the update and still have same issue. How do I fix this?

[sandytechy20]

@RobatMawson

Welcome to the HP support community.

Download and run the HP Support Assistant from this Link: Click here

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[RobatMawson]

Thanks Sandy

cant download anything as browsers don’t connect to any URL. Have backed out Windows update and have just restored to a point before update. Am using my iPhone for emails etc. laptop Doesn’t work on other wifi. Anything else I can do?