cancel
Showing results for 
Search instead for 
Did you mean: 
HussainR
New member
4 3 0 0
Message 1 of 8
507
Flag Post

Solved!

COMPAQ CQ40-108tu Wireless 104 Error in BIOS

HP Recommended
Example: compaq cq40-108tu
Microsoft Windows 7 (64-bit)

hi,

i have Compaq pressario Notebook CQ40-108 tu. i have installed win7 x64 ,every thing works fine except for inbuilt wireless  LAN card . it has broadcom MiniPCIe card ...so i changed it with Another Card from Atheros .. when turn on the laptop , it gives me this message .. error 104 network device unsupported, system halted. bios firmware is F.11C. 

is there any way i can whitelst this LAN CArd in bios and make it to boot ...?

if i remove the card it boots up... but then i have no wifi...

7 REPLIES 7
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,614 3,972
Message 2 of 8
Flag Post
HP Recommended

@HussainR Greetings from the HP Community!

That's quite an old device, support for it is limited, that said, here's a few things that should help your cause: 

  • Method 1 – Update BIOS
  • If that doesn't work, Method 2 – Reset the BIOS
  • Method 3 – Take out WiFi Card & use an alternate USB WiFi Dongle instead, to avoid compatibility issues among others.

Let me know how that goes.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

0 Kudos
HussainR
Author
New member
4 3 0 0
Message 3 of 8
Flag Post
HP Recommended

i m currently using it with USB Wifi Dongle.. but it is eating up my one USB port.. i have 3 devices other than wifi USB  dongle..

so i have to frequently toggle one of the device in order keep wifi working...

can u please provide me with latest Bios firmware for this model.. it may resolve the issue after BIOS firmware update..

this MODEL has 3 USB 2.0 Ports...

0 Kudos
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,614 3,972
Message 4 of 8
Flag Post
HP Recommended

@HussainR Did you go through the link i had shared earlier? Update BIOS?

If yes, and that didn't help, click here to find and install the same (use specific model or product number of your device to obtain the information you need)

 

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

0 Kudos
HussainR
Author
New member
4 3 0 0
Message 5 of 8
Flag Post
HP Recommended

hi Riddle_Decipher

well thanks a lot for quick response. i really appriciate the time and patience you have put in to read and answere my query..

but that did not fix either.. when i type my model number in HP support page, it keeps searching for long and the page evntually freezes.., then i tried using the HP help detect Your product tool.. it got installed and asked to restart .after restarting, again the tool kept on searching continusly and same agin...so is there any file which u can provide me over email so i can try to fix it as my Bios Firmware F.11.C . I am using windows 7 Proff. X64 on it 

0 Kudos
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,614 3,972
Message 6 of 8
Flag Post
HP Recommended

@HussainR I looked around and it looks like the COMPAQ CQ40-108tu is unavailable, you can only find the BIOS update using this product name: Compaq Presario CQ43-108TU Notebook PC: sp64612.exe < click this to download the latest bios version available: click here for details.

 

Let me know if that helps

Riddle_Decipher
I am an HP Employee

0 Kudos
HussainR
Author
New member
4 3 0 0
Message 7 of 8
Flag Post
HP Recommended

Hi ,

i tried to update BIOS with the file which u suggested, it says System not supported....i guess i have to go with USB Dongle..

anyway thanks a lot for replying my queuries and answering my.

i really appreciate your support and time you have put in resolving the issue..

0 Kudos
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,614 3,972
Message 8 of 8
Flag Post
HP Recommended

@HussainR I'm glad you've decided to go with the USB Dongle, as its the best way out of the compatibility charade,

That said, I wish you good luck, ahead.
Take care.

 

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation