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‎04-07-2018 06:00 PM

HP Recommended
Product: HP 17-bs049dx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I recently purchased an HP 17-bs049dx and I found that cannot connect to any 5ghz wireless networks. I contacted HP Support and they also confirmed that my laptop cannot connect to 5ghz wireless networks. For your reference, my laptop came installed with the RealTek RTL8723DE 

 

Is it possible for me to upgrade to a dual band wireless network card that will allow me to connect to a 5ghz wireless network? 

 

 

 

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-08-2018 03:27 AM

HP Recommended

Your notebook is most likely to be configured with a single wifi antenna, considering its other specs.

 

That makes upgrading to an internal dual band wifi adapter not viable.

 

You can purchase a usb dual band (2.4 & 5 Ghz) dongle. Plug it into a USB port and use it to achive use of the 5 Ghz band.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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1 REPLY 1

‎04-08-2018 03:27 AM

HP Recommended

Your notebook is most likely to be configured with a single wifi antenna, considering its other specs.

 

That makes upgrading to an internal dual band wifi adapter not viable.

 

You can purchase a usb dual band (2.4 & 5 Ghz) dongle. Plug it into a USB port and use it to achive use of the 5 Ghz band.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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