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‎05-28-2025 03:58 AM

HP Recommended

For the past month or so I have been having problems with my typing being very slow and unresponsive at times on my HP Elitebook x360 1030 G4 laptop, with Win11. I have done multiple virus scans, checked the drivers etc and found no issues. The problem gets worse if I'm typing at the same time other things are happening, such as an email arriving or a video playing, for example. So I wondered if it needs more RAM. I've run the Windows Diagnostic check and it found no issues with my installed RAM. I ran a scan on Crucial. com, I'll post a photo of the result. I am wanting to know please if I am able to change the RAM I have for a larger amount? Does this mean I can swap out my current 8GB for 16GB? When I click 'Upgrade Advise" it says We do not have compatible memory upgrades for your system at this time.

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1 REPLY 1

‎05-28-2025 06:30 AM

HP Recommended

No, you cannot upgrade the memory in your notebook as the memory is an integral part of the motherboard.

 

System boards in the model series either came with 8 GB or 16 GB of onboard memory,

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide HP EliteBook x360 1030 G4 Notebook PC

 

Chapter 1 has the memory information.

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