Can No longer see 5 Ghz Networks

[Piper724]

Hi Folks,

I have tried reloading wireless drivers and searched through every known configuration.

I cannot see any 5 GHz networks at home or at work.

I m pretty sure I could see them in the past, when my Tablet was on Win 8.

However I have lost track of when this started ?

Anyone out there solve the issue ?

Thanks

[banhien]

@Piper724

What is your Pavillion X2 Detachable ? Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

[Piper724]

Hey there !
Thanks for the video link, I didn't know about the HP System Informatrion Dialog box.

Very handy.

Here are my product details

Product name:HP Pavilion x2 Detachable PC 10
Product number:K3Q47UA#ABL
Serial number:5CG4483B55
BIOS:F.07-12/25/2014
Keyboard revision:N/A
Total memory:2.00 GB
Processor name:Intel(R) Atom(TM) CPU  Z3736F @ 1.33GHz

[banhien]

Hi,

Your machine is an HP Pavilion 10-k012ca x2 Detachable PC:

    https://support.hp.com/us-en/product/hp-pavilion-10-k000-x2-detachable-pc/7439381/model/7499059/docu...

Hope the following  Realtek RTL8723BS UART Bluetooth Driver helps

         http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73113.exe

Regards.

[Piper724]

Hey there !

Thanks so much BH.

I tried the driver and no change.

Tested it as work as well, with only 2.4 GHz network seen.

The product Specs state it should work.

Window 10 though seems to have very limited configuration attributes.

Is there something I might be missing that Win 10 automatically configured ?

[banhien]

@Piper724

Sorry, my previous reply was for Bluetooth. After digging more, I've found this specs

     https://wikidevi.com/wiki/Realtek_RTL8723BS_Combo_Module_(SDIO)

The card ONLY supports 2.4GHz, I don't know how it could see 5GHz before.

Regards.

[Piper724]

Just a quick add to the previous post.

I am now at the following:

Realtek RTL 8723 BS Wireless LAN 802.11n SDIO network adapter.

Driver Date: 8/14/15

Driver Version: 3008.15.715.2015

Antenna Diversity                            Enabled

bandwidth                                          20_40 MHz

Multi-CHannel Concurrent           Disabled

Wake on Magic Packet                   Disabled

Wake on Pattern Match                 Enabled

Wireless Mode                                  IEEE 802.11b/g/n

[banhien · Accepted solution]

@Piper724

It does not support 5.0GHz from all angles.

Regards.

[Piper724]

Hey there BH !

I just went through the user manual, maintenance manual, etc etc and while they all speak to the protocol level none talk to the Band. ( Interesting )

It seems that there was a version produced ( Broadcom ? ) that was dual band, however this one is not.

I'm clearly confused as this could never have seen the 5 GHz SSIDs.

Thanks for helping me straighten this out.

Derek