• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-06-2024 09:01 AM

HP Recommended
Product: HP Pavilion 15-cs1063cl
Operating System: Microsoft Windows 10 (64-bit)

All of the sudden last night I was kicked off the internet after trying to print remotely. The icon at on the task bar now shows airplane mode but when I try to open nothing shows up. So I can not turn off airplane mode or access any networks 

Category:
1 REPLY 1

‎07-07-2024 03:18 AM

HP Recommended

Hello Nbaker4, uninstall the wifi and ethernet driver, then restart the laptop. Below I leave you the download of the WLAN, Wireless LAN and Bluetooth drivers.

https://ftp.hp.com/pub/softpaq/sp139001-139500/sp139492.exe

https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114211.exe

https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104142.exe

Greetings.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.