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- Can't Cast from my computer

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12-09-2018 07:12 AM
I can't get my Chromecast to work from this computer. I've gone through all kinds of troubleshooting steps, to no avail. I know the Chromecast works, (I can Cast YouTube from my iPhone), I just keep getting the "No Cast desinations found when I try to cast from here. Amd I can set it up, just not Cast from here. It _has_ to be an off-the-wall problem in the PC or the OS (Windows 10).
For those of you that don't know what this is, Chromcast is a device that plugs in to an HDMI input on your TV and lets to show.hear what's on your Chrome browser on your TV. It lets you connect the computer to the TV wirelessly.
I've disconnected my VPN, firewall, and anti-virus stuff. even updated Chrome and even tried it with the Chrome Canary browser, designed mainly for developers.
Any ideas?
12-10-2018 03:33 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
I see that your experiencing issue with Chromecasting,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Is this the first time setup?
- Any error message while casting? apart from "No Cast destinations found"
While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:
Using Chromecast is very easy, just plug your Chromecast into your TV or monitor and then Plug the Chromecast into an HDMI port and its power cable into a USB port. Plug In, Connect, Watch
Refresh your Media Router: (Google recommended steps)
- Ensure that you're on the latest version of the Chrome Browser.
- Open a new tab in Chrome.
- Type or copy/paste chrome://flags/#load-media-router-component-extension into the address bar.
- Check and see if the status is "Enabled". If it is, try "Disabling" and relaunch the Chrome Browser.
- Repeat steps 1-4 but this time Enable the media router again.
Let's try this steps: (Google recommended steps)
- Step 1: Plug in your Chromecast device Plug Chromecast into your TV, then connect the USB power cable to your Chromecast. Then either plug the other end of the USB power cable into an open USB port on your TV OR into the included power adapter which you will then plug into a power outlet. Note: Only use the provided AC adapter.
- Step 2: Connect your Chromecast device Double check that the Chromecast and the mobile device, tablet, or laptop you are using to set up Chromecast with are both on the same Wi-Fi network.
- Step 3: Download the Google Home app On your mobile device, tablet, or laptop, download the Google Home app
- Step 4: Set up Chromecast Follow these simple Chromecast setup instructions.
- Step 5: Cast content Learn how to cast from Chrome to your TV or cast from Chromecast-enabled apps to your TV.
Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
ECHO_LAKE
I am an HP Employee
12-10-2018 04:52 PM
First time setup - yes. I used to use one of the original Chromecasts, but I don't think it even had a setup.
Error message - Only "No Cast destinations found."
I find it interesting that, while I can't Cast from my laptop, if I go to "Watch Chromecast" on my remote, which turns the TV to he Chromecast inpur, I get the device name and the Chromecast/TV icon (and maybe something else, I'm working from memory) and the rotating background picture. And I can Cast YouTube from my iPhone (the Chrome app doesn't have a Cast option).
12-11-2018 10:39 AM
Thank you for posting back.
I appreciate your efforts to try and resolve the issue. As you've performed relevant troubleshooting steps and the issue persists. I would recommend please contact the manufacturer (Google)
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee