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- Can't Chromecast from HP Pavilion

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04-01-2019 12:46 AM
I have tried casting chrome tabs to my Google Chromecast that is connected to my tv and keep getting the message "No devices found". I am able to cast from other devices, such as my phone and tablet. I have checked that both devices are connected to the same network, and chrome is running the latest version. Is there anything else I can try to cast my screen?
Thank you
Batts123
04-02-2019 03:43 PM
@Batts123
Thank you for posting on the HP Support Community.
I have a few troubleshooting steps we could try to fix the issue:
Please install the google chrome cast from this YouTube link and check if it works. Link: https://www.youtube.com/watch?v=l4V4BTBgqH8
Please do not click on any website, ad, download or image as the link is a third party link. It is only for viewing it and following the on-screen instructions.
If this does not work, and your TV supports Miracast, then please try this link to project the screen of your computer to your TV HP Desktop and Notebook PCs - Sharing your Screen Using Miracast (Windows) http://support.hp.com/in-en/document/c04228016
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
05-26-2019 12:39 AM
Thank you for your time, however, I can't download the cast extension. I don't think that it exists anymore as the cast button exists in the menu hidden by the 3 dots in the top right corner. I have this button however when I select cast it searches for a device and then says "no devices found"
05-26-2019 05:38 PM - edited 05-26-2019 05:44 PM
Try this method "No devices found" if this fails, I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
ECHO_LAKE
I am an HP Employee