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08-18-2023 08:05 AM - edited 08-18-2023 08:12 AM
Whenever I restart my laptop and try to connect to any wifi network I get the message "Unable to connect to network". The only thing that seems to fix this is if I connect to my phone's hotspot first and then try to connect to wifi again. Then it works with no issue.
I have tried the network troubleshooter, doing a network reset and manually updating the driver but nothing worked. I've also done a component test which didn't find any problems.
Help : /
08-20-2023 10:59 PM
Hi @Katttttt,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Experiencing difficulty connecting to Wi-Fi on your HP Pavilion Gaming laptop after a restart can be frustrating, but there are several troubleshooting steps you can try to resolve this issue. Starting with the mobile hotspot is a common workaround, but ideally, you'd want your Wi-Fi to work without this step. Here's a step-by-step guide to **bleep**:
Restart Your Router:
- Sometimes the issue might be with your router. Try restarting it by unplugging the power for 10-15 seconds and then plugging it back in.
Restart Your Laptop:
- Before trying anything else, restart your HP Pavilion Gaming laptop. This simple step can sometimes resolve temporary network issues.
Check Wi-Fi Settings:
- Make sure your Wi-Fi is turned on. You can usually do this by pressing the Wi-Fi button on your keyboard or using the function key (usually labeled with a Wi-Fi symbol).
Forget and Reconnect to Wi-Fi:
- Go to your Wi-Fi settings and forget the problematic network. Then, search for available networks and reconnect to your home Wi-Fi network.
Update Wi-Fi Drivers:
- Outdated or corrupted Wi-Fi drivers can cause connectivity problems. Update your Wi-Fi drivers to the latest version from the HP website or through Windows Update.
Check for Windows Updates:
- Sometimes, Windows updates can include fixes for Wi-Fi connectivity issues. Ensure your system is up to date by checking for and installing any pending updates.
Reset Network Settings:
- If none of the above steps work, you can try resetting your network settings. To do this:
- Go to "Settings" > "Network & Internet" > "Status."
- Scroll down and click on "Network reset."
- Follow the on-screen instructions to reset your network settings. Note that this will remove all saved Wi-Fi networks, so you'll need to re-enter passwords.
Check for Interference:
- Ensure there are no physical obstructions or other electronic devices that might be causing interference with your Wi-Fi signal.
Temporary Workaround:
- If connecting to a mobile hotspot first consistently resolves the issue, you can create a script or shortcut to automate this process after every restart. While not a permanent solution, it can be a practical workaround.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator