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‎03-13-2022 11:48 AM - last edited on ‎03-14-2022 10:25 AM by Retired

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Help I am unable to connect to the internet I have tried using the Ethernet cord and hooking the router to my computer but that doesn't work either.

Category:
1 REPLY 1

‎03-17-2022 07:38 AM

HP Recommended

Hi@Shannshabam,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the HP Laptop cannot connect to a network.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try doing System Restore on the PC if it had worked few days ago.
  • Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties > Under properties go to Power Management Tab> Uncheck "Allow the computer to turn off this device to save power"
  • Windows Can't Connect to This Network Error is mostly due to the Drivers for the Network Adapter on your computer becoming outdated or getting corrupted. 
  • Please click on this link for Troubleshooting Wireless Network and Internet (Windows 10).

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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