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HP Recommended

Hi.

Im trying connecting my pc to internet wirelessly, but I cant. The f12 light keeps staying red, I tried uninstalling the drivers but it didn't help. Actually I uninstalled every driver under the network folder but i don't think I found anyting related to wireless connection. I even tried resetting the defaults from the bios setup menu.

I'm using an :HP Pavilion g6 Notebook PC  with serial number: [Personal Information Removed].

Thank you in advance for the help.

1 REPLY 1
HP Recommended

Hi @radiop,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with connecting  your HP Notebook to internet.

 

Please follow the steps from this document.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.