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‎07-18-2022 03:11 PM - last edited on ‎07-19-2022 08:10 AM by

HP Recommended
Product: HP Laptop PC 15-dw3000 (1A3Y0AV)
Operating System: Microsoft Windows XP

I see my phone as a hotspot, but the computer won’t connect

Category:
1 REPLY 1

‎07-21-2022 10:11 AM

HP Recommended

Hi @Psloan 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Do you get any error messages?

Could you please try connecting your system to WiFi or a broadband network and let me know your observations? 

 

Keep me posted. 

Thanks!

 

NIRVANA_95
I am an HP Employee
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