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‎09-06-2017 06:14 PM

HP Recommended
Product: 2000-2a21he
Operating System: Microsoft Windows 7 (64-bit)

Fresh Windows install. I'm unable to locate wireless drivers for an hp 2000-2a21he. The 2000 series drivers I've located don't have the correct wireless drivers. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-06-2017 06:52 PM

HP Recommended

You need this wifi driver for that model wifi card...

 

This package provides the driver to support the Atheros Wireless LAN adapter in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56572.exe

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3 REPLIES 3

‎09-06-2017 06:22 PM

HP Recommended

Hi:

 

Please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.

 

Then I will post the link to the wifi driver you need.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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‎09-06-2017 06:37 PM

HP Recommended
PCI\VEN_168C&DEV_0032&SUBSYS_1838103C&REV_01 PCI\VEN_168C&DEV_0032&SUBSYS_1838103C PCI\VEN_168C&DEV_0032&CC_028000 PCI\VEN_168C&DEV_0032&CC_0280
Was this reply helpful? Yes No

‎09-06-2017 06:52 PM

HP Recommended

You need this wifi driver for that model wifi card...

 

This package provides the driver to support the Atheros Wireless LAN adapter in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56572.exe

Was this reply helpful? Yes No
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