Can't find wifi connections

[AshKa89]

Hi there, i cannot currently get my pc to find and wireless connections. I am operating on Windows10 . All it is showing a wifi icon with a red "X" over it.

[Riddle_Decipher]

@AshKa89

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

As I Understand you are not able to find any wifi connections,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you reinstall the network drivers? or update it from the HP website using a wired internet connection?

While you respond to that, I recommend the below steps:

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

If the issue persists, continue with the below steps: 

• If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

• If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

• If your computer does not have a wireless key or the wireless activity lights remains off or orange then continues using these steps. 

• Click Start, type troubleshooting into the Search field. 

• Select troubleshooting from the search results. 

• Click Network and Internet. 

• Click Internet Connections 

For more details consider using the HP Guided Troubleshooter: 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

[JB4CA]

I have seen this issue on my HP pavilion dv6 laptop that came with Windows 7 but is now running Windows 10. It seems to be an inability of the latest Windows 10 updates to continue to work with HP connection manager. Try going into the bios screen during boot using the f10 key. Look for one of the screens that will allow you to disable the power savings feature for LAN, save and exit. When you are back in Windows 10, go to the control panel to work with your wireless adapter settings. You should now be able to restore connectivity.

[JB4CA]

I continue to look thru the posts on this forum to see if anybody is making progress on the recent wireless connectivity issue and I just saw this:

the only way to fix it on the as of now new a6 7310 notebook is as follows- TYPE "device manager" into windows (10) search bar- SCROLL to "network adapters"-SELECT "realtek rtl8723be''''''''''''''''''''''''''''''' wifi adapter" (which is the route cause of the problem)-RIGHT CLICK and "update drivers" use the internet to find and auto install option and thats it.

You are welcome to try that and see what improvement you see and post back on the forum.

Don't worry about model and adapter types, just follow the steps.

[SueWRN]

I have tried all the above suggestions and still can not connect to internet.... it keeps asking me to connect an Ethernet cable and the only thing that shows up under available connections is a broadband .... 

[Arthur-c]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you