DragonGuy996 Honor Student
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Can't see my wireless connection

Intel Pentium N3710
Microsoft Windows 7 (64-bit)

When I downgraded from Windows 10 to Windows 7, I lost WiFi for some reason. I tried installing but that didn't work. Please help ASAP. 


Model: 15-bs020wm

Version: Windows 7 64x

HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Can't see my wireless connection

@DragonGuy996 This computer wasn't meant for Windows 7 as HP doesn't recommend or support a downgrade of the OS, as you can see the drivers listed for your computer under the HP website: Click here to verify are for Windows 10 alone, which means, they don't work on Windows 7, besides, if you need a driver to work on Windows 7, you may want to look up 3rd party website such as Driverscape, etc... (Not recommended by HP, this is just me, trying to help you out as a person), that said, HP recommends you get back to Windows 10 OEM using the HP Recovery media: Click here or here to obtain one and here to know how to use it.


P.S: Welcome to HP Forums! 😉


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