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Locked

‎02-04-2022 12:29 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My HP ENVY 17t-j100 will not allow me to wake it from either my bluetooth mouse, nor bluetooth keyboard.  I've attempted to go into the Hardware and then Power Management tab and select the specific devices but the "Allow this device to wake the computer is grayed out" and not an option to check.

 

Is there a workaround for this?  My laptop is plugged into a Targus ACP71 docking station and my sleep options had previously been adjusted to work with a Logitech K800 wireless keyboard.  Because my laptop rests under a monitor riser stand it's not convenient to have to pull it out to wake every day so I'm hoping someone has a fix!

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