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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Cannot connect to wifi

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05-18-2020 05:42 AM
Hello community! Usually when the computer does not connect to the WIFI it is a simple reboot or click on the not connected icon, I get the networks in my environment and I can disconnect and connect again. Easy-peacy.
Butr not today. The computer is stubborn. It does not show any wifi lans in the neighborhood.
Unfortunately I don't have a suitable ethernet cable to connect to the router so here I am.
It is a model purchased in June of last year a Pavillion 14-ce2002no with Windows 10 (current version 1909-18363.836)
Something tells me that I need to check drivers fopr the wifi. Is that right and how do I that?
What do I need to do and where do I do it?
05-18-2020 06:09 AM
Hi
Buy an ethernet cable, because without internet access a fix is going to be difficult I think.
Loose adapter, needs re-seating?
https://support.hp.com/gb-en/product/hp-pavilion-14-ce2000-laptop-pc/26122235/model/28011735/manuals
Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR
Copy and use the individual command lines as needed.
Post anything non-personal, but relevant please.
@Echo OFF
getmac
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers
PAUSE
maisnfo32
PAUSE
systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE