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Cannot connect to wifi

HP Recommended
PAvillion 14-ce2002no
Microsoft Windows 10 (64-bit)

Hello community! Usually when the computer does not connect to the WIFI it is a simple reboot or click on the not connected icon, I get the networks in my environment and I can disconnect and connect again. Easy-peacy.

Butr not today. The computer is stubborn. It does not show any wifi lans in the neighborhood. 

Unfortunately I don't have a suitable ethernet cable to connect to the router so here I am.

It is a model purchased in June of last year a Pavillion 14-ce2002no with Windows 10 (current version 1909-18363.836)

Something tells me that I need to check drivers fopr the wifi. Is that right and how do I that?


What do I need to do and where do I do it?


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Message 2 of 2
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HP Recommended


Buy an ethernet cable, because without internet access a fix is going to be difficult I think.


Loose adapter, needs re-seating?



Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
Copy and use the individual command lines as needed.

Post anything non-personal, but relevant please.

@Echo OFF
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"


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