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I have an HP Chromebook 11 GB (new). I connect it to the local wifi with a known name and password. After displaying configuring device it returns with Network not available message. If I browse as a guest the network works fine and I can browse the Internet. I have tried both 5G and 2.5G connections with the same result. I have several devices already connected to the Wifi network that work fine as well.

 

Does the new HP Chromebook 11 GB not support modern Wifi protocols? Is there a method to force the Chromebook to accept the connected wifi network to continue with device setup?

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