• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Chromebook 11a-na0060nr

Someone help! My Chromebook keeps dropping internet service in the middle of my zoom meetings, as well as any other time I try and use it.  I know it's not my internet connection, because all my other devices work just fine.  This never happened before now.  I have had this for about two years, and all of a sudden, in the past month, I cant get a steady wifi connection.  IT is causing major problems for me.  Because I am out of warranty, I cant get anyone to help me.  I have tried several things people suggested, and nothing is working.  I am so frustrated.  I will never buy another Chromebook again, but for now, this is what I have to work with.  Anybody know how or IF I can fix this?

 

1 REPLY 1
HP Recommended

This  video shows you how to troubleshoot wifi issues in your computer:

 

HP employee. Not official HP support, just a volunteer on the support site.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.