Connect HP Spectre x360 to wired Ethernet connection

[Calvin1]

Ok so I recently bought dongle that goes into my usb-c port and gives me 3 usb ports and an ethernet port.  The USB ports all work great however whenever I plug an ethernet cable into the dongle it will not give me internet.  Nothing HAPPENS.  Please help me to fix this problem. 

[banhien]

@Calvin1

What is the model/product of your USB-C adapter ? You may need driver for it. I'm using the following adapter and it works great

               https://www.startech.com/au/Cards-Adapters/USB-3.0/Hubs/3-port-usb-3-hub~HB30C3A1GE

At the begining I used the followning adpater which came with my loan HP x360 machine

             http://store.hp.com/us/en/pdp/hp-usb-type-c-to-rj45-adapter

But sometimes I need more USB 3.0 ports therefore I bought the Startech one.

Regards.

[Calvin1]

https://www.amazon.com/gp/product/B071LR1PH4/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1

that is the model of the one that i bought.  You are saying that you have used these other ones with the hp spectre x360 without any problems?  those are rather expensive and if i can utilize the one i have i would like to. 

[banhien]

Hi,

As mentioned above. You need to find out its brand and model and download driver for it from vendor's site.

Just FYI.

I did test few of them

(a) Drivers will make many differences,

(b) No name can't compare with brnd name.

Regards.

[Calvin1]

yea i put the link to the adapter i bought.  It says that it doesnt need a driver?