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HP Recommended
Probook 650 G3
Microsoft Windows 10 (64-bit)

Hi

 

I have tried to connect my new Probook 650 to internet with sim card (mobile broadband) but I can't find where to connect.

 

I suspect the drivers isnt installed because in the device managment list i have 4 objects under other devices. The names that came up is

1: SdlRouterService 

2: SAP

3: SAP

4: SMS/MMS

 

i have tried all Network the drivers but non worked for me.

 

What to try now?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Most likely your notebook does not have the required mobile broadband (WWAN) card also needed in conjunction with the SIM card.

 

Probably 90% of business notebooks do not come with that expensive option.

 

Look in the device manager under the network adapters category and if your notebook has a WWAN card, it will be listed there.

 

One of these models, according to the specs for your notebook...

 

HP lt4120 Qualcomm Snapdragon X5 LTE Mobile Broadband Module
HP lt4132 LTE/HSPA+ 4G Mobile Broadband Module
HP hs3210 HSPA+ Mobile Broadband Module

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Most likely your notebook does not have the required mobile broadband (WWAN) card also needed in conjunction with the SIM card.

 

Probably 90% of business notebooks do not come with that expensive option.

 

Look in the device manager under the network adapters category and if your notebook has a WWAN card, it will be listed there.

 

One of these models, according to the specs for your notebook...

 

HP lt4120 Qualcomm Snapdragon X5 LTE Mobile Broadband Module
HP lt4132 LTE/HSPA+ 4G Mobile Broadband Module
HP hs3210 HSPA+ Mobile Broadband Module
HP Recommended

Thank you for the answer. My PC didn't have the WWAN card but we bought and installed it. Now it works !

 

Thank again 🙂

HP Recommended

You're very welcome.

 

Glad you were able to add a WWAN card, and that you now have mobile broadband capability.

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