Connecting printer to new modem.

[maburton]

We had to purchase a new modem. i am trying to connect the printer to the modem.  I have tried all the trouble shooting tips without success. The new address is T=mobile A42D.  The password is Snarf072. i have the printer by the modem.

[VikramTheGreat]

Hi @maburton,

Welcome to HP Support Community!

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so here's the solution to your query. We hope it helps you and everyone viewing this post 😊

I understand how frustrating it can be when your HP ENVY 6052e printer won’t connect to a new modem, especially when everything else seems to be working. Let’s walk through the steps together to get your printer connected to your T-Mobile A42D modem.

Option 1: Use the HP Smart App (Recommended)

1. Download the HP Smart App on your Windows 11 PC from HP Smart - Free download and install on Windows | Microsoft Store.
2. Open the app and click “+ Add Printer”.
3. If your printer is not listed, reset the network settings:
• On the printer, press and hold the Wireless button and the Cancel button together for 5 seconds until the Power light blinks.
• This resets the network settings and puts the printer in Wi-Fi setup mode.
4. In the HP Smart app, follow the prompts to connect the printer to your new Wi-Fi (SSID: T-Mobile A42D, Password: Snarf072).

 Option 2: Use WPS (if your modem supports it)

1. On the printer, press and hold the Wireless button until it starts blinking.
2. Within 2 minutes, press the WPS button on your modem.
3. Wait for the wireless light on the printer to stop blinking; it should stay solid when connected.

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

Thanks for being part of the HP Community!

VikramTheGreat

HP Support