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HP Recommended
HP Notebook - 15g-br011tx
Microsoft Windows 10 (64-bit)

Why internet is not access when I use ethernet connection even I configure correct proxy setting ,Google and Firefox is working well but Windows Store and HP Support and Assistant & Install is not working?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@20178040

 

Welcome to HP support community.

 

Refer to this step by step Troubleshooting guide:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@20178040

 

Welcome to HP support community.

 

Refer to this step by step Troubleshooting guide:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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