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20178040 Top Student
Top Student
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Solved!

Connection Issue

‎09-17-2019 10:27 PM

Product: HP Notebook - 15g-br011tx
Operating System: Microsoft Windows 10 (64-bit)

Why internet is not access when I use ethernet connection even I configure correct proxy setting ,Google and Firefox is working well but Windows Store and HP Support and Assistant & Install is not working?

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HP Support Agent
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HP Recommended

Solved!

Connection Issue

‎09-20-2019 07:01 PM

@20178040

 

Welcome to HP support community.

 

Refer to this step by step Troubleshooting guide:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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