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20178040
Level 1
10 5 0 0
Message 1 of 2
150
Flag Post

Solved!

Connection Issue

‎09-17-2019 10:27 PM

HP Recommended
Product: HP Notebook - 15g-br011tx
Operating System: Microsoft Windows 10 (64-bit)

Why internet is not access when I use ethernet connection even I configure correct proxy setting ,Google and Firefox is working well but Windows Store and HP Support and Assistant & Install is not working?

(1)
1 REPLY 1
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sandytechy20
HP Support Agent
HP Support Agent
23,999 23,889 1,319 1,404
Message 2 of 2
Flag Post

‎09-20-2019 07:01 PM

HP Recommended

@20178040

 

Welcome to HP support community.

 

Refer to this step by step Troubleshooting guide:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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