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HP Recommended
HP Pavilion 13-an0033ur
Microsoft Windows 10 (64-bit)

Bought a new laptop - HP Pavilion 13-an0033ur. Windows 10.

Constantly (20-30 times a day) loses wi-fi. - Warranty module changed (Realtek RTL8822BE 802.11ac PCIe Adapter)

but a problem remained.

Diagnostics report: Reset wireless adapter. The default gateway is unavailable. All updates are installed.

 

:Плач:?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I have read several complaints about that model wifi card.

 

The only suggestion I can offer, would be to update the wifi and bluetooth drivers to their latest versions.

 

The ones on the support page are outdated.

 

2024.0.6.104       Feb 25, 2019

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95141.exe

 

1.6.1015.3          Dec 11, 2018

 

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93262.exe

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

I have read several complaints about that model wifi card.

 

The only suggestion I can offer, would be to update the wifi and bluetooth drivers to their latest versions.

 

The ones on the support page are outdated.

 

2024.0.6.104       Feb 25, 2019

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95141.exe

 

1.6.1015.3          Dec 11, 2018

 

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93262.exe

HP Recommended

Yes it worked.
Thank you so much!!!

СПАСИБО

HP Recommended

You're very welcome.

HP Recommended

Не помогло, всеравно обрыв переодически происходит

HP Recommended

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