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JorgeMtz
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Message 1 of 2
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DSOD - rtump64x64.sys

HP Recommended
Probook 430 G6
Microsoft Windows 10 (64-bit)

Hello, 

 

I have started getting BSOD on 3 different laptops (all of them Probook 430 G6)

The minidump indicates issue is related to the rtump64x64.sys driver.

1 REPLY 1
axer1705
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Message 2 of 2
Flag Post
HP Recommended

We had the same issue.

The only thing that helped till now is to uninstall the Realtek USB-C Ge driver, reboot and leave the 'Standard" Windows one.

This helped with the BSOD but now another issue, network disconnecting for a few seconds when using the dock and LAN.

Next step is to update the driver directly from Realtek and see how it goes.

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