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08-19-2021 08:30 PM - edited 08-19-2021 08:34 PM
Product: Probook 430 G6
Operating System: Microsoft Windows 10 (64-bit)
I have started getting BSOD on 3 different laptops (all of them Probook 430 G6)
The minidump indicates issue is related to the rtump64x64.sys driver.
1 REPLY 1
08-19-2021 08:41 PM
We had the same issue.
The only thing that helped till now is to uninstall the Realtek USB-C Ge driver, reboot and leave the 'Standard" Windows one.
This helped with the BSOD but now another issue, network disconnecting for a few seconds when using the dock and LAN.
Next step is to update the driver directly from Realtek and see how it goes.
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