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‎08-11-2016 09:05 AM

HP Recommended
Product: HP Pavilion 14-ab100
Operating System: Microsoft Windows 10 (64-bit)

WiFi connection gets lost automatically. Need to restart several times. Again problem gets repeated. Tried updating and rollbacking drivers. Uninstalled driver in the final attempt as well. Still problem persists.

 

It shows "Device PCI\VEN_8086&DEV_08B3&SUBSYS_00708086&REV_83\34E6ADFFFF52349C00 requires further installation" under "Intel Dual Band Wireless-AC 3160" Information

 

I went through all the previous posts and forums, tried updating BIOS as well. Nothing worked out. 

 

Please help me resolve the issue.

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-11-2016 09:18 AM

HP Recommended

Hi:

 

Did you try the latest W10 driver directly from Intel?

 

If not, this is the one you need...2nd one down on the left for 64 bit.

 

https://downloadcenter.intel.com/download/26171/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

If you still have the issue after installing the driver, the only other suggestion I can offer would be to uninstall the Intel 3160 in the device manager, click the uninstall driver box, restart the PC and reinstall the above driver.

View solution in original post

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1 REPLY 1

‎08-11-2016 09:18 AM

HP Recommended

Hi:

 

Did you try the latest W10 driver directly from Intel?

 

If not, this is the one you need...2nd one down on the left for 64 bit.

 

https://downloadcenter.intel.com/download/26171/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

If you still have the issue after installing the driver, the only other suggestion I can offer would be to uninstall the Intel 3160 in the device manager, click the uninstall driver box, restart the PC and reinstall the above driver.

Was this reply helpful? Yes No
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