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‎05-11-2019 11:47 AM

HP Recommended
Product: HP EnergyStar 255 G5
Operating System: Microsoft Windows 10 (64-bit)

Because my wifi wasn't working on my laptop, I called HP Support and chose for PRO support which you have to  pay for. I wish to CANCEL this. Can anyone tell me how, please?

1 REPLY 1

‎05-11-2019 01:39 PM

HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
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