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‎05-17-2019 07:20 AM

HP Recommended
Product: 15-ay516tx
Operating System: Microsoft Windows 10 (64-bit)

I wiped all the data of my laptop and reinstalled Windows. Now I can't see wifi symbol in taskbar. I searched for wireless networking drivers on support.hp.com. I found one driver, but it didn't work.

1 REPLY 1

‎05-17-2019 07:33 AM

HP Recommended

Hi:

 

Below is the link to the parts list for your notebook.  It comes with a Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 combination WLAN adapter.

 

http://partsurfer.hp.com/Search.aspx?searchText=1HQ16PA

 

Below are the links to the W10 wifi and bluetooth drivers you need for that model wifi adapter...

 

This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE, and RTL8822BE wireless LAN Controller in the supported notebook and desktop models running Windows 10 or Windows 10 Cloud operating systems.

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88574.exe

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88577.exe

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