-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Driver bluetooth windows 10 driver

Create an account on the HP Community to personalize your profile and ask a question
06-03-2021 05:53 AM
I was given an old HP laptop from 2015, the HP Envy 17T k200 cto. Originally installed with Windows 8.1, I upgraded it to Windows 10.
There is an unknown device listed in the device manager under other devices
USB\VID_8087&PID_07DC&REV_0001
Googling that brought up this page, where someone said it was the Wireless Intel Bluetooth driver which makes perfect sense as the laptop is missing bluetooth right now
Solved: Unknown devices in Device Manager (need driver) - HP Support Community - 6514645
The person listed this as the driver
Download Intel® Wireless Bluetooth® for Windows® 10
But trying to install the driver from that page, the install fails saying it cannot be setup on the system. I also went to the official HP page and tried all the bluetooth drivers listed there:
HP ENVY Notebook - 17t-k200 CTO (ENERGY STAR) Software and Driver Downloads | HP® Customer Support
None of them work. Everything else on the laptop seems to be working fine after I fixed the fingerprint scanner. Can someone link me to the correct driver for bluetooth?
Here's the original
06-03-2021 06:01 AM
Nevermind. Continued googling produced this driver which works. Apparently the newer version windows 10 automatically installed doesn't recognize the bluetooth device.
Intel Wireless Bluetooth Driver v.21.00.0.4, v.20.90.4.1 download for Windows - deviceinbox.com