EliteBook 745 G3 SIM slot

[raghu13raman]

Hi Team,

I have a EliteBook 745 G3 & i am unable to use the SIM slot.

I have installed the following drivers but of no use.

1.HP hs3110hs3114 Mobile Broadband Drivers (American, International) - sp74017

2.HP lt4120 Snapdragon X5 LTE Drivers - sp75583

Regards,

Raghuraman.R

[banhien]

Hi,

This option is pre-configured depeinding on your machine has WWAN or not. Anyway, given your machine has WWAN card, please read:

WWAN use requires separately purchased service contract. Check with service provider for coverage and availability in your area. Connection speeds will vary due to location, environment, network conditions, and other factors. 4G LTE not available on all products, and in all regions

Now, please contact your provider to see it supports this or not.

Regards.

[raghu13raman]

Thanks for the response Banhien.

Here in India i have 2 SIM cards which are 4G. Both are not detected.

Are SIM cards & WWAN same?

My next Question, I opened up my laptop to see if there is a card. I find two cables left open and one is labeled as "6".

The reason for asking is maybe there is a SIM adapter but the WWAN adapter is not given.

Thanks again for the response.

Regards,

Raghuraman.R

[banhien]

Hi,

Firstly WWAN and SIM card are not the same, WWAN works like a phone without SIM card therefore you need both. In many countries WWAN card is an option.  The WWAN card/module in your machine should look similar to:

       

Sounds like your machine does not have this option.

Regards.

[raghu13raman]

Thanks for the response, banhien. I will check with the Vendor and update this thread.

Regards,

Raghuraman.R

[raghu13raman]

Checked with vendor, the card is not installed by default.

Regards,

Raghuraman.R

[raghu13raman]

Can this adapter be purchased separtely. what would be the cost.

Thanks once again banheim for the prompt response.

[banhien]

Hi,

Yes you can buy and add to the machine yourself. Laptop supports the following parts:

HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module 800870-001
HP hs31110 HSPA + Intel Mobile Broadband Module 822828-001

I don't sell anyting therefore I don't know but you can try:

    https://www.amazon.com/Sparepart-lt4120-mobile-broadband-800870-001/dp/B01EL8TH5K

   https://www.amazon.com/Sparepart-hs3110-Mobile-Broadband-822828-001/dp/B0188TRSUO

Regards.

[raghu13raman]

Thanks a bunch for all the help / answeres provided, banhein.

I believe this thread can be closed.

Thanks again.

Raghuraman.R

[dee1]

Where is the response for this question.  Doesn't HP support staff know anything about this or is there an issue with the sim reader?