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Locked

‎02-10-2022 12:32 PM

HP Recommended
Operating System: Microsoft Windows 11

My Envy Laptop works fine on Wifi under normal operation. However, if I shut the lid and re-open it it's as if it totally loses all trace of even being able to connect to Wifi. Wifi options disappear from all menus and I have to restart the laptop. Once that's done it works fine again. Very strange. I'm a total computer noob so any advice would be greatly appreciated.

 

Thanks in advance.

 

Device is as follows:

Device name DESKTOP-KGJ9IBF
Processor AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz
Installed RAM 16.0 GB (15.4 GB usable)
Device ID FA5AAF8C-2F6A-4EB4-A6FA-861E0D03796D
Product ID 00325-96688-78913-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

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