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HP Recommended
Pavillion 17-g167cl
Microsoft Windows 7 (64-bit)

Did a fresh install of Win 7 x 64 having trouble locating the ethernet controller driver for this Pavillion 17-g167cl notebook, any help would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @Gandalph59 :

 

You need this ethernet driver...

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71191.exe

View solution in original post

6 REPLIES 6
HP Recommended

Hello,

 

Please find the link given below has the complete list of drivers required for your unit. Click on Network and download the Enternet driver.

 

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-17-Notebook-PC-series/8499304/model/1192...

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
HP Recommended

I appreciate the fast response, but I was aware of those and neither of the (two) drivers there has resolved the yellow exclamation on the Ethernet controller.  

HP Recommended

Hello,

 

Open Device Manager
In the Device Manager menu, whichever way you got to it, find the driver that is missing (yellow question mark).

-Right click on that driver and go to “Properties”

-In the properties menu, click on the “Details” tab.

-In the details tab, click the dropdown and select “Device Id’s
When you have that sub menu opened up below, you should see a sentence containing a couple things you need.
-This is what it would look like for example:
-PCI\VEN_10DE&DEV_03D1&SUBSYS_14041565&REV_A2 (Might be a couple extra lines containing similar stuff, but the main things you need are the VEN and DEV

Request you to Copy it and provide the ID so that i can provide you the right link for the download.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
HP Recommended

Hi, @Gandalph59 :

 

You need this ethernet driver...

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71191.exe

HP Recommended

This seemed liked it worked but it did not, sorry.

 

HP Recommended

That driver should have worked, since it came from the 17t-g000 (same model series).

 

The only other suggestion I can offer would be to download the driver directly from Realtek.

 

Download, unzip and run the setup application file from the 2nd file listed at the link below...

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

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