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‎09-12-2024 09:21 AM

HP Recommended

My laptop just stopped being able to connect to the internet at all. It said that the Ethernet cable isn’t plugged in but nothing has changed or been unplugged. I’ve tried quite a few things and nothing works.

I’ve tried restarting and resetting.

Also my f11 (flight mode) light is always amber?

Category:
1 REPLY 1

‎09-15-2024 07:14 AM

HP Recommended

Hi @KateF20,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with ethernet connection on your Laptop.

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- When was the last time it was working fine?

- Were there any changes made to your laptop recently?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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