Ethernet controller

[daktona]

I have an new HP 15-ac108nq and instaled Windows 7 64 and after I instaled all drivers there are some exclamation marks in Device manager.

One is the ethernet controler and the other is Unknown

I have installed all the drivers from HP, what do I have to instal more ? 

[Paul_Tikkanen · Accepted solution]

Hi:

You need these drivers...

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71268.exe

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71262.exe

[Maké]

Hi!, @daktona:

Welcome, to HP Forum !. 

Your notebook, is ... http://support.hp.com/us-en/document/c05068402

Have ...

Network interface

Integrated (soldered) 10/100 BASE-T Ethernet LAN

The driver's you can download, from ... http://support.hp.com/us-en/drivers/selfservice/hp-15-ac100-notebook-pc-series/8499326/model/1135130...

[Paul_Tikkanen]

Hi, @Maké :

That is all well and good, but that page does not have the W7 ethernet driver listed, so that is why I gave the person the ethernet driver from the 15t-ac000 series, which does have the ethernet driver.

[daktona]

Thank you Paul, the drivers where exact what I needed. The Intel one gave me an error at the finish but in device manager everything is in order.

It is strange that for my laptop HP does not provide all the necesary drivers.

[Maké]

Hi!, @daktona:

Change the Window details by Driver and actualize driver, from these windows.

[Paul_Tikkanen]

You're very welcome.