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‎12-21-2025 01:25 PM

HP Recommended

I have a 17c-3000 laptop. Wireless works fine but there is no Ethernet driver or option listed in the device manager or systems networking page. I've downloaded what seemed to be the latest drivers from the support page, but still no Ethernet connection capability. I have an adapter with a USB-c connection and other computers connect to the network when using that wire so the problem seems to be with the laptop. 

Would appreciate any suggestions on how to connect via Ethernet. 

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1 REPLY 1

‎12-21-2025 01:31 PM

HP Recommended

According to the product specs the model series does not come with an ethernet port.

 

HP 17.3 inch Laptop PC 17-c3000 series specifications | HP® Support

 

Normally, USB ethernet adapters are plug and play so if the one you have isn't showing up or working, there won't be any HP drivers for it.

 

You will have to contact the device manufacturer of the USB ethernet adapter you bought and see if they have drivers for it or can offer any suggestions to have it connect.

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