Ethernet not showing only wifi

[USER90763]

I have an Hp M01-f1114 and everything is working except my ethernet. Which is strange considering it was working fine and showing up a few days ago. Never used or or messed with it simply disappeared. Just now I wanted to start using ethernet but when I checked to see if my ethernet driver was there it was gone. Tried everything to fix it nothing worked. Even did a clean install. Nothing changed I did notice my bluetooth driver being restored. Possible solution to fix my issue?

[Rainbow23]

Hi @USER90763,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I suggest that you follow the steps from this document to resolve this issue. (Click on the word document to open the web page).

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[USER90763]

Thanks for the advice. I did everything as mentioned on the document but when it came to testing the “Wired” connection it failed and gave me errors mentioning “

UEFI Networking does not appear to be supported or enabled on the system. Please check the BIOS settings to make sure UEFI network option ROMs are enabled and that UEFI network boot is enabled.” and in the bios it mentions nothing regarding these settings. I have seen some motherboards have hidden “Advanced” tabs with these options. I performed a clean windows 11 install and nothing changed for my ethernet. Installing the Realtek drivers always gives me an error of “Deep sleep” for the ethernet driver. But ethernet does not show in device manager not even in the hidden section.

[Rainbow23]

Hi @USER90763,

Welcome to the HP Support Community. 

This issue might require one on one interaction over the phone to fix it.

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead!