Ethernet port not found after reboot and requires Network Reset and Restart

[Grandpaknei]

I prefer to use the ethernet port rather than wifi on my HP Elitebook 655 G9 Business Laptop, Prod id 6691UT purchased 11/2023. I habitually power down nightly and whenever I restart, the ethernet port is not recognized. At one time Microsoft helped update the driver, but the problem persists. I have become facile at recognizing the symbol of a globe as indicating no intenet connection and immediately go to advanced network settings and do a NETWORK RESET and restart. Norton suggests there is an update available for the Realtek RTL8852BE WIFI 6 802.11ax PCIe Adapter, and I downloaded version 16 from www.station-drivers.com but device manager insists I have the best driver as is (version 15). I suspect the driver thinks there are two ethernet ports on the laptop, but I don't know how to address that configuration. Tried using HP support network check but it is not operational: "If you don't see the dialog box prompts, it probably means you need to install our software. Let's get you started!
Click below to start installing HP Support Solutions" the start button remains grayed out and download doesn't begin. Learn more takes you to the privacy statement.

[Grandpaknei · Accepted solution]

Got HP Support to solve the problem in a chat session.  It appeared to me when the agent  took control of the laptop that they ran a utility which compared the system image HP installs on new machines with the image on my machine and found network drivers to download and configure.  In retrospect, I think that since I subscribed to the whole suite of Norton utilities, their driver update utility may have installed something wrong.  Sorry to bother the community but I didn't realize I would immediately get a live agent's help in a chat session instead of a robot feeding me boilerplate over and over.   I now value the 2 years of HP support that came with the computer.