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- Notebooks
- Notebook Wireless and Networking
- Ethernet stops working when my laptop is on charge mode.

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06-26-2024 12:48 PM
My Ethernet is working while on battery mode but as soon as I plug in the charger, it stops working no matter what I do.
I tried to look into power options, device manager and even on the bios put nothing could fix that.
06-29-2024 01:57 AM
Hi @Tounut,
Welcome to the HP Support Community.
I'd be happy to help you!
To be able to answer you effectively, we need some information.
Could you elaborate more on the issue?
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Nal_NR-Moderator
I am an HP Employee