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‎06-26-2024 12:48 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My Ethernet is working while on battery mode but as soon as I plug in the charger, it stops working no matter what I do.
I tried to look into power options, device manager and even on the bios put nothing could fix that.

Category:
2 REPLIES 2

‎06-29-2024 01:57 AM

HP Recommended

Hi @Tounut,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

Could you elaborate more on the issue?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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‎06-29-2024 01:22 PM

HP Recommended

ethernet works on battery mode, it doesn't work on charge mode.
I have an HP ProBook 640 G2.

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