Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Frequent Wi-Fi Disconnection with HP Pavilion Gaming - 15-ec0042ax

HP Recommended
HP Pavilion Gaming - 15-ec0042ax
Microsoft Windows 10 (64-bit)

I am facing frequent Gateway IP Loss with my Wi-Fi. Internet connection hardly stays for 15 Minutes and suddenly I loose internet connection, when I use Windows Diagnostics IT says Default gateway IP is missing and resetting adapter fixed it.

This happens to only to this laptop (I have like 2 more laptops connected to same Router). 

Every 15 minute I loose Internet connection and I have to either reset adapter or use Windows Diagnostic to resolve this. I am sick of this now, really regretting buying this laptop now. 

Laptop : HP Pavilion Gaming - 15-ec0042ax 

Network Driver Version : 10.35.510.2019 

Network Adapter : RealTek RTL 8822 CE 802.11 ac 


New member
1 1 0 0
Message 2 of 2
Flag Post
HP Recommended

i have the same problem, everytime i open the laptop (17-cd0xxx pavillion) there is no internet connection, after a while, it comes randomly... i updated drivers, bios etc. but it is still not working. Not even home or office, laptop dont see both wireless connections... i hope i can sell this laptop asap

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation