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‎06-01-2020 02:54 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0042ax
Operating System: Microsoft Windows 10 (64-bit)

I am facing frequent Gateway IP Loss with my Wi-Fi. Internet connection hardly stays for 15 Minutes and suddenly I loose internet connection, when I use Windows Diagnostics IT says Default gateway IP is missing and resetting adapter fixed it.

This happens to only to this laptop (I have like 2 more laptops connected to same Router). 

Every 15 minute I loose Internet connection and I have to either reset adapter or use Windows Diagnostic to resolve this. I am sick of this now, really regretting buying this laptop now. 

Laptop : HP Pavilion Gaming - 15-ec0042ax 

Network Driver Version : 10.35.510.2019 

Network Adapter : RealTek RTL 8822 CE 802.11 ac 

 

1 person had the same question
1 REPLY 1

‎06-01-2020 03:51 AM - edited ‎06-01-2020 03:52 AM

HP Recommended

i have the same problem, everytime i open the laptop (17-cd0xxx pavillion) there is no internet connection, after a while, it comes randomly... i updated drivers, bios etc. but it is still not working. Not even home or office, laptop dont see both wireless connections... i hope i can sell this laptop asap

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