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Locked

‎09-28-2023 10:15 AM

HP Recommended
Product: HP Pavilion x360 - 14-ba008la
Operating System: Microsoft Windows 10 (64-bit)

Hi, I'm having this problem since a while now, and so cannot use any Bluetooth-headphones or other BT-media playing device. Every time I get a BSOD, saying UNEXPECTED_KERNEL_MODE_TRAP. I tried reinstalling drivers, updating windows, etc. Everyting seems up to date. Other diagnostics (Memory, SFC) also don't seem to show any anomalies.

Note the following: I get the BSOD not immediately when I connect a BT-device, rather it happens the moment I press PLAY for the media to be transmitted to the BT-device.

This laptop has worked for many years, including the BT-connectivity. It's something that started happening a few months ago, I don't recall any notable software changes that may have triggered it.

I really hope somebody can help me out!

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