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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎05-12-2019 01:26 PM

HP Recommended
Product: G6 Pavilion 2216EA
Operating System: Microsoft Windows 10 (64-bit)

This is how I got bluetooth working on a Windows 10, HP Pavilion G6 2216EA, using a "Ralink RT3290 802.11 bgn Wi-Fi adapter".

 

This adapter is part number: 690020-001 in the manual, and is described as: "Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter" therein.

 

I managed to find and download "SP71572", which is the exe file to setup Bluetooth on the adapter.

 

Mediatek is the parent company for Ralink, and the drivers are compatible.

 

I extracted the files by running the above application, leaving all settings as default.

 

I did not allow the extracted files to install. Rather, I followed the instructions in the following link, to install it in compatability mode (Windows 8.1), https://windows10skill.com/install-driver-in-compatible-mode-windows-10/

 

After rebooting, the bluetooth symbol appeared in the bottom right of the screen, I was then able to pair
with various phones, and transfer jpg's.

 

I hope this helps others!!

1 REPLY 1

‎05-13-2019 06:11 PM

HP Recommended

@TurboJackie

Thank you for posting on the HP Support Community.


I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.
Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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